“World Class Manager”-1 program
21st Century Manager
- How do top-level leaders increase organizational value?
- How do top-level leaders build highly engaged teams, and how can they leverage them?
- Why are they experts in customer and customer relations, and what can we learn from them?
Define Your Objectives
- Establish team goals that align with the organization's business goals.
- Goals should be specific, measurable, realistic, coherent, and timely.
- Determine responsibilities and the organization's vision for team members, helping them realize the connection between vision and purpose.
Spread Motivation
- Communicate politely with managers and employees.
- Use "one-to-one" communication.
- Evaluate and monitor changes.
Use Time Effectively
- Focus on the most important tasks and manage your time accordingly.
- Learn to decline unnecessary emails and meetings.
- Balance looking at the big picture and spending time on high-value tasks.
Improve Your Communication Skills
- Effectively communicate organizational initiatives to team members.
- Create alignment and value among employees by building relationships.
- Make executive management strategy transparent to employees.
Organize Meetings
- Organize meetings that are meaningful to everyone.
- Learn how to influence the meeting process as a leader or participant.
- Prepare for the meeting, organize it, and monitor the post-meeting process.
Understand Your Customer
- Understand customers’ needs to meet and exceed their expectations.
- Learn a customer-oriented approach.
- Look at current and new trends that are changing market conditions.
Build The Best Team
- Understand basic principles of building a great team.
- Unify organizational and individual goals with a shared vision.
- Boost employee engagement and high performance.
Develop Yourself & The Team
- Challenge yourself and your team to create continuous development and improvement.
- Understand your team members' future aspirations and goals.
- Focus on personal and team development together.
Communicate With Management
- Understand the needs and attitudes of your superiors.
- Establish a good partnership that meets both parties' needs.
- Network with people who can have a significant impact on your career.
Improve Your Speaking Skills
- Clearly and vividly express your ideas and create impact.
- Identify audience needs.
- Bring the subject to life and move the mind and soul together.
- Learn best practices for preparing and delivering presentations.
Become A Strategic Leader
- Understand the important decisions made by executives such as the CEO, CFO, Marketing Director, Operations Managing Director, and HR Director.
- Learn how to communicate effectively with your superiors.
- Establish team goals that align with management's strategic needs and work with concentration.
